People

What do people think of your organisation? A tool to deliver feedback you’ll value

In these fast moving, changing times its more important than ever to know how people feel about your organisation, and do something with that feedback. Whether you’re wanting customer perspectives or looking internally for staff feedback, this session introduces a simple and powerfully effective concept to generate feedback you can really work with.

By the end of this training event you will be able to:

• Use a simple questioning technique to gather data about what your target audience thinks adds value to what you do
• Capture that data to drive you towards adding more value to customers and more engagement for staff
• Create a compelling visual map that sets out the changes you need to see

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