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Say What!
The power of the words you use and how you use them
How you communicate through language is a key skill to engage with and build rapport with others. What you say and how you say it affects other people and can influence or persuade them in different ways. Language patterns develop throughout your life. Through the words used, language patterns indicate how people perceive and interpret situations. Explore how we all apply filters to the words we hear. The aim of the workshops is to introduce delegates to an enhanced way of thinking about their own communication preferences that will broaden their options for talking and communicating with others.
By the end of this training event you will be able to:
- Identify your own communication preferences
- Identify language filters
- Identify language patterns in self and others
- Identify words to ‘take care with’
