Personal Development

Because your people are unlike any other, Eliesha has specialist training consultants who can design and deliver bespoke solutions. We work in true partnership with our clients to understand the business, the service challenges and drivers for their training needs. We are therefore able to measure Return on Investment or Return on Objectives.

We specialise in a wide range of areas including:

Assertiveness
Coaching & Training skills
Communication Skills
Contact Centre Development
Customer Service
Effective Business Writing
Equality & Diversity
Facilitation Skills
Influencing and Negotiating
Media Skills
Presentation Skills
Project Management
Recruitment & Selection
Sales & Marketing
Stress Awareness
Team Building
Time Management
Train the Trainer

Information Technology and Information Communication Systems is something organisations depend on to evolve and grow. It is therefore critical for employees to have the basic skills and in-depth specialist understanding, to support knowledge management and effective communication enabled by electronic information and online services.

Eliesha offers comprehensive training and support for both end-users and technical staff.

Our wide-range of professional services includes:

Bespoke business application training roll-outs
Standard work place productivity tools training e.g. Microsoft Office, MS Project
Point of Sale systems
Technical solutions for databases; business process integration and systems
Web services and IT security
Programme and application capability
Service Management/Information Technology Infrastructure Library (ITIL)

To enhance the more conventional instructor-led training, we also offer other methods such as floor-walking, eLearning, virtual classrooms and one-to-one coaching.